Invoicing guides
Straight answers to the billing questions that come up on every job — written for people who fix things for a living, not for accountants.
What to include on an invoice
The twelve things an invoice needs, and the three that quietly cause most payment disputes.
6 min read
How to get customers to pay on time
Late payment is usually a process problem, not a character problem. Most of it is fixed before you ever send the invoice.
7 min read
How much to charge for a service call
What the fee is really paying for, how to size it, and whether to waive it when the customer goes ahead.
6 min read
Invoice vs receipt vs estimate
Four documents that get used interchangeably, and the one confusion that reliably ends in an argument.
5 min read